Starsky's thoughts on TARDINESS

Starsky: its 10 o'clock, you're late; I've been here since 8.

Hutch: 8 o'clock? I didn't even know this place opened that early.

Starsky: It's okay though, because crime called in sick, it's going to get a late start too.

Hutch: Crime called in sick, I like that...


I have always found Starsky and Hutch to be quite educational. So, that’s why I choose this quote to kick off this week’s article.

There are many things that S&H taught me some of which I have worked hard to erase from my memory, Huggie Bears fashion sense and an acute case of hair envy to name a couple. When I was a child I would start biting my nails hours before the start of the most recent episode. What I learned was that if I missed the first few minutes of the episode I missed the whole setup, the problem, the dilemma, the characters involved. There was no VCRs or TIVO; there was just me the TV set and time. I needed to be there when the first few bars of the theme song went down, when that yellow Charger flew in the air. When I missed that moment I was always left a hollow child with no recourse to recapture those lost moments that missed information. (Pause for several moments to reminisce or check the TVland schedule for upcoming showings)


Oh yes I do digress!!! The theme of today’s show is being ON TIME. Not only doesn’t crime call in late but neither does success. Being on time is part of the preparation of any meeting. If you are late then what it is saying to your client is that you did not prepare before you started your day. It doesn’t matter if there was traffic or another meeting went to long or some other scheduling problem. It matters that your client knows that there is a space between what you say and what you do. How that plays out for client could be any where from annoyance to apathy, neither of which you want to inject into any customer service based relationship.

Doug believes and I agree that we enable each other by excepting TARDINESS So how can we help, well, we the staff of KW Wilshire will commit to starting all education, office meetings and special events ON TIME. We hope by this example we can help the office community to show up in the appropriate light buy displaying a high level of respect for others time and work ethics.

Have a great week!!